Warranty Duration:
The duration of the warranty varies for different products. You may refer to the manafactuer's specified warranty duration.
Warranty Exclusion:
Warranty does not cover:
(1) Normal wear and tear
(2) Improper assembly
(3) Improper follow-up maintenance
(4) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
(5) Damage or failure due to accident, misuse, abuse, or neglect
(6) Labor charges for part replacement or installation
(7) Broken seal
Warranty Processing Time:
As warranty claim is subjected to the manufacturer's approval. It would require days to weeks to verify the claim. We are commited to expedite the process wherever possible!
Warranty Claim:
Send us an email of; official receipt, photographs of the item(s), contact information and the reason for the claim. We would get back to you shortly. Alternatively you may drop by our store with the receipt and item(s)
Warranty Disclaimer:
We reserve the right to reject warranty claims for items:
(1) without proof of purchase
(2) damaged due to the exclusions stated on this page
(3) Incorrect serial numbers.
We reserve the right to address the matter by repairing and restoring the item; giving you a full refund; or giving you a partial refund if the item does not contain all its original packaging and accessories, if any.
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